Privacy Policy

Who We Are

Rising Esthers Head Spa and Beauty (“we”, “our”, “us”) is an authentic Japanese head spa and beauty sanctuary in Australia. We respect your privacy and are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Contact Details

• Email: [your email]

• Phone: [your phone]

• Address: [your business address]

2. Information We Collect

• Name, email, phone number

• Booking details (service type, date/time)

• Payment details (cash, bank transfer, PayID reference)

• Communications and feedback

• Website usage data (cookies, analytics)

3. How We Collect It

• Directly from you (online booking, email, phone, in-person)

• Automatically via our website (cookies, analytics)

4. Why We Collect It

• To provide and manage services

• To confirm payments (cash, bank transfer, PayID)

• To communicate booking details and updates

• For business operations and compliance

• For optional marketing (with opt-out)

5. Payment Methods

We accept cash, bank transfer, and PayID. For transfers, include your name and booking reference. We do not store full bank details.

6. Cookies & Analytics

Our site may use cookies for functionality and analytics. You can manage cookie preferences via your browser or consent banner.

7. Data Security

We take reasonable steps to protect your information from misuse, loss, or unauthorized access.

8. Access & Correction

You may request access to or correction of your personal information by contacting us.

9. Complaints

If you have concerns, contact us first. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Updates

We may update this policy from time to time. The latest version will always be available on our website.